Fitbit Timezone Not Updating [SOLVED!]

The Fitbit ecosystem offers various devices that can help you track your daily activities, sleep patterns, and heart rate, among other essential health parameters.

However, sometimes you may face an issue with your Fitbit device not updating its timezone correctly.

In this blog post, we will explore the reasons why your Fitbit timezone may not be updating, offer step-by-step troubleshooting instructions for each problem, and provide alternative wearable device recommendations if you decide to replace your Fitbit 🙂

Why is Fitbit Timezone Not Updating?

There are several reasons why your Fitbit device’s timezone might not update properly, including issues with the Fitbit app, incorrect timezone settings, low battery, or device firmware.

In the following sections, we’ll dive deeper into each of these issues and provide solutions to fix them.

1. Fitbit App Not Syncing

If your Fitbit app is not syncing with your device, it may not be updating the timezone. To troubleshoot this issue, try the following steps:

1. Make sure your device is connected to the internet.
2. Check if the Fitbit app is up to date.
3. Force quit the app and reopen it.
4. Restart your device.

2. Wrong Timezone in the Fitbit App

If the timezone in the Fitbit app is incorrect, it may not update the timezone on your device. To troubleshoot this issue, follow these steps:

1. Open the Fitbit app and tap the Today tab.
2. Tap your profile picture and then tap Advanced Settings.
3. Tap Time Zone and make sure it is set to the correct timezone.

3. Wrong Timezone on Your Device

If the timezone on your device is incorrect, it may not update to the correct timezone. To troubleshoot this issue, follow these steps:

1. Open the Fitbit app and tap the Today tab.
2. Tap your profile picture and then tap Advanced Settings.
3. Tap Time Zone and make sure it is set to the correct timezone.
4. If the timezone is correct in the app, but not on your device, try restarting your device.

4. Do Not Disturb Mode is On

If Do Not Disturb mode is on, your device may not update the timezone. To troubleshoot this issue, follow these steps:

1. Fitbit Sense and Versa 3: From your watch face, swipe from left to right. Make sure the Do Not Disturb icon is unchecked.
2. Fitbit Inspire 2: From your clock face, swipe down and tap the Do Not Disturb icon to turn it off.

5. Low Battery

If the battery on your device is low, it may not update the timezone. To troubleshoot this issue, charge your device fully and check if the timezone updates.

6. Device Not Updated

If your device is not updated to the latest version, it may not update the timezone. To troubleshoot this issue, follow these steps:

1. Open the Settings app on your watch.
2. Tap About and check if the device is up to date.
3. If the device is not up to date, attach your watch to the charging cable and plug the charging cable into a power source to update it.

Additional Troubleshooting Steps To Try To Fix Fitbit Timezone Not Updating

If you have already checked the above steps and the Fitbit timezone is still not updating, there are a few other troubleshooting steps you can try:

1. Reset Your Device

Resetting your device can sometimes resolve issues with timezone updates.

To reset your device, follow these example steps (consult your Fitbit guide if you own a different model):

• Fitbit Sense and Versa 3: Press and hold the back button and the bottom button until you see the Fitbit logo on the screen.
• Fitbit Inspire 2: Press and hold the button on the left side of the device until you see the Fitbit logo on the screen.

2. Unpair and Re-pair Your Device

Unpairing and re-pairing your device can sometimes resolve syncing issues.

To unpair and re-pair your device, follow these steps:

• Open the Fitbit app and tap the Today tab.
• Tap your profile picture and then tap your device.
• Tap the gear icon and then tap Unpair.
• Follow the on-screen instructions to unpair your device.
• Once your device is unpaired, follow the on-screen instructions to re-pair it.

3. Contact Fitbit Support

If none of the above steps resolve the issue, you may need to contact Fitbit support for further assistance.

You can contact Fitbit support through the app or on their website.

What Does Fitbit Warranty Say About Timezone Updating Issues?

Fitbit offers a limited warranty for its products, which covers defects in materials and workmanship under normal use for a period of one year from the date of purchase.

The warranty does not cover damage caused by accidents, misuse, or unauthorized modifications.

If your Fitbit device is still under warranty and you need a replacement due to a persistent issue with timezone syncing, you can contact Fitbit support to initiate a warranty claim.

They will guide you through the process of returning the defective device and receiving a replacement.

It’s important to note that the warranty only covers defects in materials and workmanship, so if the issue with timezone syncing is due to user error or a software issue, it may not be covered by the warranty.

However, Fitbit support can still assist you in troubleshooting the issue and finding a solution.

What If I Decide To Replace My Fitbit With a Different Wearable Device?

If you decide to replace your Fitbit with a new wearable device, consider the following options:

1. Apple Watch: The Apple Watch is a popular smartwatch that offers a variety of features, including fitness tracking, heart rate monitoring, and GPS. It also offers a range of apps and the ability to make phone calls and send texts. The latest models, the Series 8, can even help detect severe car crashes and automatically alert emergency services.
2. Garmin Forerunner: The Garmin Forerunner is a series of GPS running watches that offer advanced fitness tracking features, including GPS, heart rate monitoring, and VO2 max tracking. They also offer training plans and advanced metrics for runners, such as cadence and stride length. The latest model, the Forerunner 965, also offers free HIIT, strength, cardio, yoga and Pilates workouts. The Garmin Forerunner is compatible with both iOS and Android devices.
3. Samsung Galaxy Watch: The Samsung Galaxy Watch is a smartwatch that offers fitness tracking, heart rate monitoring, and GPS. It also offers a range of apps and the ability to make phone calls and send texts. The latest model, the Galaxy Watch 5, combines sleep, fitness, heart rate, and blood pressure tracking for everyday health and wellness goals.
4. Polar Vantage: The Polar Vantage is a series of GPS multisport watches that offer advanced fitness tracking features, including GPS, heart rate monitoring, and training load tracking. They also offer training plans and recovery metrics, such as Nightly Recharge and Sleep Plus Stages. The latest model, the Vantage V2, offer music storage and weather tracking, amongst many other features.

When choosing a wearable device, it’s important to consider your specific needs and preferences, such as the types of activities you engage in, your budget, and any additional features that are important to you.

It’s also essential to ensure that the device you choose is compatible with your smartphone or other devices you plan to use it with.

Conclusion

Experiencing issues with your Fitbit device’s timezone updating can be frustrating!

Hopefully, the troubleshooting steps in this blog post helped you identify and resolve the problem.

If, after trying everything, you decide it’s time for a new wearable device, consider our list of alternative options, keeping your specific needs, preferences, and compatibility requirements in mind.

Choosing the right device will enable you to focus on what truly matters: staying active, healthy, and connected.