Fossil Smartwatch Not Getting Texts: Troubleshooting Tips and Fixes

Smartwatches have become an essential accessory for staying connected without the constant need to pull out your smartphone. The Fossil smartwatch line, powered by Wear OS, is no exception, offering users the convenience of receiving text messages straight to their wrist.

However, it’s not uncommon for users to encounter issues where their Fossil smartwatch fails to display text notifications. Knowing how to effectively manage notification settings and troubleshoot any reception issues is crucial to ensuring a seamless communication experience.

One of the first steps in ensuring your Fossil smartwatch correctly receives text messages is to check the initial setup and pairing with your smartphone. Properly connecting your watch with the companion app and adjusting the notification settings sets the foundation for reliable text message delivery.

Moreover, ensuring your devices are up-to-date with the latest software and that the smartwatch app is actively running in the background on your phone can help prevent common disruptions in text notifications.

Key Takeaways

  • Ensure proper initial setup and pairing between your Fossil smartwatch and smartphone.
  • Adjust notification settings on both your phone and smartwatch to enable text message alerts.
  • Keep both devices updated and maintain the smartwatch app active to prevent text notification issues.

Initial Setup and Pairing

When setting up your Fossil smartwatch to receive texts, it’s crucial to properly install the necessary app, pair the device with your smartphone, ensure a stable Bluetooth connection, and, if applicable, configure the SIM card for LTE connectivity.

Installing the Wear OS App

To begin, download the Wear OS by Google app from the App Store if you’re using an iPhone, or the Google Play store for Android devices. It is essential to install this app as it serves as the bridge between your Fossil smartwatch and your smartphone.

Pairing Process

Next, initiate the pairing process by placing your Fossil smartwatch on its charger to power it on. Open the Wear OS app on your smartphone and select ‘Start setup / Set it up’. Follow the on-screen prompts carefully to connect your smartwatch and smartphone.

Bluetooth Connection

Ensure that your smartphone’s Bluetooth is enabled and that both devices are within the Bluetooth range, typically 30 feet (10 meters). Issues with not receiving texts often stem from an unstable or disconnected Bluetooth link, so maintaining proximity is key.

SIM Card and LTE Setup

If your Fossil Gen 5 or other LTE-capable model supports standalone connectivity, check that your SIM card is properly installed and activated. For LTE services to work, a specific data plan may be required, allowing you to receive texts even when the smartwatch is not connected to your smartphone via Bluetooth.

Notification Management

To ensure you never miss critical alerts, it’s essential to properly adjust your smartwatch’s notification settings. This involves configuring your device to receive and display notifications as well as tweaking sound or vibration options for better alert visibility.

Adjusting Notification Settings

First, verify the watch’s connection to your phone via the companion app, ensuring it’s active. In the app, you should:

  • Confirm the smartwatch is selected as your active device.
  • Ensure the smartwatch’s software is up-to-date.
  • Check that the app is running in the background on your phone.

For iOS users, go to Settings > Bluetooth, tap the info (⌽) icon next to your watch, and enable Share System Notifications.

Managing App Notifications

Each app’s notifications must be correctly configured:

On iOS:

  1. Go to Settings > Notifications.
  2. Choose the desired app and toggle on Allow Notifications.

For Android:

  1. Open Settings > Apps & Notifications.
  2. Select the smartwatch companion app.
  3. Tap Permissions and toggle on the necessary options to allow notifications.

Ensuring Alert Visibility

Finally, personalize how you want to be alerted:

  • Adjust the vibration intensity on your smartwatch for stronger tactile feedback.
  • Modify sound settings for audible alerts, if your smartwatch has a speaker.
  • Check the smartwatch screen to ensure notifications display properly.

By following these steps, your Fossil smartwatch should keep you promptly informed with texts and notifications.

Troubleshooting Text Reception Issues

If your Fossil smartwatch is not receiving text messages, several factors could be responsible, such as notification permissions, Bluetooth connectivity, or issues within your messaging app. Here’s how to address these common problems.

Checking Notification Access

Ensure that your Fossil smartwatch is granted the necessary permissions to access notifications:

  • On your phone, open Settings > Notifications.
  • Scroll to find the Wear OS app, and make sure notifications are turned on.
  • On your smartwatch, swipe down from the top of the screen to access Settings.
  • Tap on Notifications, and verify that notification access is enabled.

Investigating Bluetooth Range

Maintain a proper Bluetooth connection between your smartwatch and smartphone:

  • Keep both devices within 30 feet of each other, as that’s the general effective Bluetooth range.
  • If you move out of range, reconnect your devices by toggling Bluetooth off and on through your phone’s settings.

Resolving Messaging App Problems

Address any issues stemming from the messaging app you’re using:

  • Update the messaging app on your smartphone to the latest version through the app store.
  • Open the Wear OS app on your phone, and verify that your messaging app is selected under Notifications.
  • If problems persist, try clearing the cache and data of the messaging app on your phone from Settings > Apps & Notifications > Messaging App > Storage > Clear Cache/Clear Storage.

Remember to consult your Fossil smartwatch user manual for more specific instructions related to your model.

Advanced Features and Customizations

Your Fossil smartwatch offers a range of advanced features and customizations that enhance its functionality. These features allow you to interact with your watch in a more intuitive way and tailor its interface to your personal tastes.

Using Voice Commands

Your Fossil smartwatch comes equipped with a responsive microphone that enables you to utilize voice commands for hands-free operation. You can activate various functions by simply speaking to your watch. To start, wake your watch by tapping the screen or pressing the side button, then say “Ok Google” followed by your command. Voice commands can facilitate tasks like setting reminders, sending texts, or starting workouts.

Customizing Watch Faces

The personalization of your Fossil smartwatch extends to its watch face. A variety of designs and complications can be accessed and applied via the touchscreen. To customize:

  1. Long press on the current watch face.
  2. Swipe left or right to browse available watch faces.
  3. Tap to select your preferred option.
  4. Tap the Customize button to modify colors, data points, and more to match your style.

Accessing Quick Settings Menu

The Quick Settings Menu offers rapid access to frequently used settings on your Fossil smartwatch. Swipe down from the top of the touchscreen to reveal the menu, where you can toggle settings such as brightness, Do Not Disturb mode, and Wi-Fi. It grants you the ability to adjust your watch’s settings on the fly without digging through deeper menu layers.

Lifestyle Integration

Integrating your Fossil smartwatch into your lifestyle involves understanding how to seamlessly manage its features for health and fitness tracking, notifications during workouts, and sleep monitoring.

Monitoring Health and Fitness

Your Fossil smartwatch is a powerful tool for keeping track of your physical wellbeing. It’s important to ensure you have a full charge before starting a day’s worth of monitoring to avoid any interruptions in data collection. You should regularly sync your watch with its companion app to keep track of your steps, heart rate, and exercise routines.

Navigating Notification During Exercise

When you’re exercising, receiving text messages on your Fossil smartwatch needs to be non-disruptive. Opt to enable important notifications only:

  • Go to the companion app on your phone.
  • Select ‘Notifications’ and ensure critical apps are enabled.
  • Consider setting a ‘Do Not Disturb’ schedule on your watch, allowing only priority interruptions during workouts.

Optimizing for Sleep Tracking

For consistent sleep tracking:

  1. Charge your watch beforehand to ensure it lasts through the night.
  2. Confirm that sleep tracking is activated in the watch’s settings.
  3. Wear your watch snugly on your wrist to allow accurate sleep data collection.

Remember, for an optimum experience, regularly update your Fossil smartwatch and maintain it in good working condition to reflect your lifestyle needs accurately.

Calls and Messaging Capabilities

Your Fossil smartwatch enhances your communication by bringing calls and messaging features to your wrist. Not all Fossil smartwatches have cellular capabilities; they typically rely on a connected smartphone to manage calls and texts. To ensure you can receive notifications and use messaging services, keep these steps in mind:

To Receive Notifications:

  • Open the companion app on your smartphone.
  • Navigate to My Preferences by tapping the gear icon.
  • Select Notifications.
  • Enable the apps from which you wish to receive notifications on your smartwatch.

Text Messages:

  • Your smartwatch must be connected to your smartphone via Bluetooth.
  • Ensure that your companion app is running in the background.


  • If your Fossil smartwatch comes with a built-in speaker, you can answer calls directly if connected to your smartphone.
  • Check the Bluetooth connection to ensure your watch is paired with the phone.
  • Some models might require you to accept permissions to sync your contacts and call history.

Here’s a quick checklist:

FeatureAction Required
NotificationsEnable in companion app
TextsEnsure Bluetooth connectivity
CallsConfirm speaker functionality and pairing
CompatibilityVerify smartwatch and phone compatibility

Remember, your smartwatch’s capabilities heavily depend on the connection with your phone. Keep your devices paired and settings optimized to stay on top of your communications.

Maintaining Your Fossil Smartwatch

Keeping your Fossil Smartwatch in top working condition enhances both the device’s overall performance and its return on investment. By focusing on fundamental aspects such as battery and charging, software updates, and general care, you ensure the longevity and efficiency of your smartwatch.

Battery and Charging Practices

To optimize your Fossil Smartwatch’s battery life, adhere to recommended charging habits. Use the charger provided by the manufacturer, as it is specifically designed for your device. It’s critical to avoid overcharging; disconnect your smartwatch once it’s fully charged. Additionally, allow your smartwatch to go through partial discharge cycles rather than letting the battery run down to zero before recharging.


  • Charge your smartwatch when it reaches approximately 10%.
  • Disconnect when fully charged to prevent overcharging.


  • Avoid using third-party chargers, which might be incompatible.
  • Don’t wait for a complete discharge before charging.

Updating Software

Regular software updates play a vital role in the performance and security of your Fossil Smartwatch. To check for updates, swipe down from the top of your watch screen, tap Settings, and navigate to System where you can find the option to update your watch if one is available. Staying up-to-date ensures you have the latest features and bug fixes, potentially solving any text notification issues you may be experiencing.


  1. Swipe down from the top of the screen.
  2. Tap on Settings > System.
  3. Follow the prompts to install any available updates.

Cleaning and Care

Proper cleaning and care will keep your Fossil Smartwatch looking and functioning like new. Wipe the watch with a clean, lint-free cloth to remove dust, dirt, and body oils that accumulate with regular use. If your watch has a water resistance rating, you can use a slightly dampened cloth for cleaning.

Cleaning Instructions:

  • Use a dry, lint-free cloth for routine cleaning.
  • For a deeper clean, slightly dampen the cloth with water if your model is water-resistant.

Remember, maintaining these aspects of your watch will help in sustaining an efficient operation, ensuring you get the most out of your Fossil Smartwatch.


  • Matthew

    Meet Matthew, a wearable tech & fitness enthusiast passionate about transforming health through innovative devices. With an engineering background and a love for fitness, Matthew shares in-depth reviews, tips, and news on the latest wearable tech to help you achieve your fitness goals.

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