Fitbit App Not Showing Battery Level: Quick Fixes and Troubleshooting Tips

Many Fitbit users have encountered a common issue where the app fails to display the device’s battery level. This can be problematic, especially since monitoring battery life is crucial for maintaining your Fitbit’s performance throughout your active schedule.

While the Fitbit app is designed to provide a seamless experience, including tracking your fitness progress and managing device settings, glitches like this can occur.

If your Fitbit isn’t showing its battery level in the app, there’s a possibility of a simple solution. Recent updates to the Fitbit app have brought back the battery level indicator for user convenience.

However, if you’re still experiencing difficulties, various troubleshooting steps can be taken to resolve the issue, such as resetting the device, checking for updates, or adjusting in-app settings.

Key Takeaways

  • Monitoring your Fitbit’s battery life is essential for uninterrupted usage.
  • The Fitbit app should display the device’s battery level but may sometimes require troubleshooting.
  • Updates and proper settings management can resolve most issues with battery level indicators.

Understanding Your Fitbit’s Battery Life

Your Fitbit’s battery life is a crucial aspect of your overall experience, ensuring that your device is reliable and ready when you need it. This section will help you measure and optimize the battery longevity and understand various factors that impact the battery lifespan of your Fitbit device.

Measuring Battery Longevity

To assess the battery longevity of your Fitbit, you can monitor the battery level through the device itself or via the Fitbit app. The device displays battery life on certain watch faces, and the app has recently reintroduced a battery indicator feature. If your Fitbit’s battery indicator is not showing, ensure your app is updated, and check the settings, as some users have resolved this issue through a simple reboot or re-syncing the device.

  • Check device: Look for a battery symbol on your Fitbit’s screen.
  • Check app: Use the Fitbit app to see the battery percentage.

Factors Affecting Battery Lifespan

Several factors influence the battery lifespan of your Fitbit. These include:

  1. Usage patterns: Frequent use of high-consumption features like Always-On Display and GPS tracking will deplete the battery faster.
  2. Charging habits: Overcharging or consistently letting your battery run too low can affect battery health over time.
  3. External conditions: Extreme temperatures can also reduce battery efficiency.
  4. Device age: As your Fitbit ages, the maximum battery capacity may decrease, which is common in rechargeable batteries.

To maximize your Fitbit’s battery lifespan:

  • Regularly update your Fitbit device and app for optimized battery usage.
  • Adjust settings to reduce battery drain from features not in use.
  • Follow recommended charging practices, avoiding extreme battery depletion.
  • Store and use your Fitbit in temperature-controlled environments when possible.

By understanding and managing these aspects, you can ensure that your Fitbit’s battery will last as long as possible between charges.

Navigating the Fitbit App

When using the Fitbit app, accessing battery status and adjusting app settings are streamlined for user convenience. These functions are vital for maintaining your device’s performance and customizing your user experience.

Accessing Battery Information

To check the battery level of your Fitbit device via the app, follow these steps:

  1. Open the Fitbit app on your smartphone.
  2. Navigate to the Today tab.
  3. Locate the battery indicator to view your device’s current charge.

The battery indicator had faced removal in the past but was reintroduced due to user demand, signifying its importance in the user experience.

App Features and Settings

The Fitbit app provides an array of features and settings to personalize your tracking and notification preferences:

  • Personalization: Customize which stats you want to see at a glance on the Today tab.
  • Notifications: Configure your device to receive notifications for calls, texts, and app alerts directly on your wrist.
  • Device Settings: Adjust settings such as alarms, goals, and display options by tapping on your device image in the top left corner of the Today tab.

It’s essential to acquaint yourself with these options to make the most of your Fitbit device and app functionality.

Troubleshooting Battery Level Display Issues

Encountering issues with your Fitbit not displaying the battery level can be inconvenient, especially if you rely on it for daily activities and contactless payments. This section aims to provide targeted troubleshooting steps to resolve display issues related to battery level indication.

Common Display Problems

Your Fitbit’s failure to show the battery level can stem from several factors, ranging from minor glitches to settings that require adjustments. It’s vital to recognize the common signs:

  • Blank display on your Fitbit can indicate that the battery level is too low or there is a need to clean and dry the device.
  • The battery level might be hidden due to your current display settings.

Step-by-Step Solutions

To address the problem, you can follow these steps:

  1. Check the Quick Settings: Swipe down on your Fitbit to access the quick settings and check if the battery level is visible there.
  2. Review Display Settings:

    • Open the Fitbit app on your phone.
    • Tap the gear icon in the top right to access settings.
    • Look for an option to display the battery level on your Fitbit device screen and ensure it’s enabled.
  3. Restart Your Fitbit:

    • Press and hold the button on the side of your Fitbit for a few seconds.
    • Wait for the Fitbit logo to appear before releasing the button.
      Restarting can resolve minor glitches causing the battery level to not display.
  4. Use a Different Charger: If suspected that the issue lies with the inability to charge, try a different charger and leave the device on the charger for at least 30 minutes.
  5. Contact Customer Support: If none of the above steps works, reach out to Fitbit’s customer support for personalized assistance with your device.

Device-Specific Battery Guidance

Your Fitbit device’s battery performance can vary depending on the model you’re using. This section provides tailored advice for checking and understanding the battery level for various Fitbit series.

Fitbit Versa Series

For Fitbit Versa, Versa Lite Edition, Versa 2, Sense, and Versa 3 models, you can check the battery level directly on the device or through the Fitbit app. If the battery indicator is missing:

  • Hold the button on your Fitbit Versa for 10 seconds until you see the Fitbit logo to restart it.
  • After a restart, sync your device with the Fitbit app to ensure the battery level updates.

Fitbit Charge Series

The Fitbit Charge 2, Charge 3, Charge 4, Charge 5, and the newest Charge 6 offer an on-device battery indicator. If there’s a discrepancy between the device and the app:

  • Ensure your Fitbit is fully charged and restart it by holding the button for 8 seconds.
  • Open the Fitbit app and sync your device to refresh the battery status.

Fitbit Ace and Inspire Series

With Fitbit Ace 2, Ace 3, and the Inspire series, the device itself may not show the battery level explicitly. To check:

  • The Fitbit app is your go-to source for battery levels on these devices.
  • If the battery level fails to display in the app, attempt restarting your Fitbit device and resync it with the app.

Remember to keep your Fitbit app updated to the latest version to ensure optimal performance and accurate battery level reporting.

Optimizing Battery Performance

To maintain your Fitbit device’s battery performance, it is essential to adjust its settings and adopt certain usage habits. Implementing these changes can lead to longer battery life and a more efficient fitness tracking experience.

Adjusting Device Settings

Brightness: You can conserve battery by reducing the screen brightness. Access the settings on your device to adjust the brightness to a lower level that remains comfortable for viewing.

Screen Timeout: Decrease the screen timeout duration. Navigate to the display settings and set the screen to turn off more quickly after you stop interacting with it.

Vibration: Limit the use of vibration for alerts and notifications. Vibration uses more battery than a visual or audible alert, so minimize its use when possible.

Always-on Display Setting: If your device has this feature, consider turning off the always-on display. This setting can drain the battery much faster, as it keeps the screen lit constantly.

Quick View and Water Lock: Disable Quick View to prevent the screen from lighting up each time you raise your wrist. Similarly, use Water Lock mode only when necessary to avoid accidental touches that can wake the screen.

Usage Tips for Extended Battery Life

  • Frequent Syncing: Limit how often your Fitbit syncs with your phone. Set your device to sync less frequently in the app settings.
  • Notifications: Reduce the number of notifications sent to your Fitbit. Less frequent alerts can save battery life.
  • Workouts and Music Controls: Use the exercise and music control features judiciously. These functions can consume more battery, especially if used for extended periods.

By adjusting the settings and using your Fitbit more efficiently, you can extend the battery life between charges.

Advanced Features and Usage

Your Fitbit device is much more than a step counter; it integrates numerous advanced features that enhance your experience. However, these features can also have a significant impact on your device’s battery life.

Smart Features Impact on Battery Life

Exercise Tracking: Utilizing the exercise app to monitor workouts, records your activities in real-time but consumes more battery power.

Music Control: Controlling music playback directly from your wrist is convenient but uses additional energy.

Notifications: Receiving real-time alerts for calls, texts, and app notifications keeps you connected yet drains the battery faster.

Clock Faces & Goal Celebrations: Animated clock faces and vibrant goal celebrations add personal flair to your device but can lead to increased battery usage.

Buttons & Alarms: Regular use of buttons to navigate and setting alarms requires a stable battery level to function properly.

It’s important to recognize that these smart features, while beneficial to your daily routine, will require more frequent charging of your Fitbit device.

Incorporating New Fitbit Updates

Update Your Fitbit App: Ensure your Fitbit app is updated to the latest version as updates may include battery optimization improvements.

Battery Indicator: Check for updates that may reintroduce or enhance the battery level indicator on your device or Fitbit app, like the one that was brought back for the iPhone version as of November 14, 2023.

Keep tabs on official Fitbit releases and promptly incorporate new updates to make the most of your device’s capabilities while managing battery life effectively.


  • Matthew

    Meet Matthew, a wearable tech & fitness enthusiast passionate about transforming health through innovative devices. With an engineering background and a love for fitness, Matthew shares in-depth reviews, tips, and news on the latest wearable tech to help you achieve your fitness goals.

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